Shipping policy
At Murtikaar, we strive to ensure that your shopping experience is seamless, from placing your order to receiving your product. Please review our shipping policies below:
1. Shipping within India
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We offer free shipping across India for all orders.
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Orders are typically processed within 2-3 business days after receiving the order confirmation.
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Delivery timelines range between 5-7 business days depending on your location. Remote areas may take slightly longer.
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Once your order is shipped, you will receive an email with the tracking details. You can use the provided tracking number to check the status of your delivery.
2. International Shipping
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We offer international shipping to select countries. Shipping charges and delivery timelines will be displayed at checkout based on your location.
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International orders may be subject to customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information on fees.
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Delivery timelines for international orders typically range from 10-15 business days, depending on the destination country.
3. Packaging
We take extra care to ensure that your brass idols and home decor items are securely packaged to avoid any damage during transit. All items are wrapped in protective materials and shipped in sturdy, all-weather proof boxes.
4. Delayed or Lost Orders
In rare cases, delays may occur due to unforeseen circumstances like weather conditions or customs delays (for international orders). If your order is delayed or lost in transit, please reach out to us at teammurtikaar@gmail.com or call us at +919835969634 for assistance.